Order Confirmation

After submitting your order online, you will receive an email confirmation.

Order Processing

All prices are displayed VAT-Exclusive before checkout.

Orders are typically filled and ready for pick-up within one (1) business day of receipt. If an item becomes unavailable when filling order, a Customer Service Representative will contact you to advise of the unavailability and provide an alternative.

Orders can place via webstore 24/7, however, in-store collection times are Monday-Friday - 8:00am to 5:00pm and Saturday 8:00am to 2:00pm 

Order Cancellation

Do It Center's webstore does not offer on-line order cancellation. To cancel an order, please contact our order department at (767) 611-2357 within one (1) business day of placing your order.

Order Status

To check on the status of your order, please contact our store at (767) 611-2357 during normal business hours, Monday to Friday – 8:00am to 5:00pm and Saturday 8:00am to 2:00pm.

Payment Processing

Payments can be made via NBD Mo-Banking or instore via cash, cheque and all major Debit/Credit Card

Returns

•Return of items shall be accepted within 5 days of the date the item was purchased. 

•Exchanges shall be made within 14 days of the date of purchase of items.

•Exchanges shall only be for items of equal or lesser value.

•Original receipt of the transaction must always be presented with items being returned or exchanged.

•Items being returned/exchanged must be intact, unopened in its original packaging and with original tags.

•Refunds for Debit/Credit Card transactions will be credited back to customers’ Debit/Credit card. Fees may be applicable from your banking institution.

•No returns or exchanges on special order, sale or clearance items.

•No returns or exchanges on any bulk material(s) including, but not limited to, chain, electrical cables and cord, pipe or lumber that have been cut.

•No returns on lumber and/or building materials that have been cut, damaged by the elements or previously installed.

• No returns or exchanges on paint or stain that has been tinted or colored at customers request.

• No returns on gas powered equipment and tools once gas and oil has been put into engines. 

• Power tools are subject to the terms and conditions of manufacturer’s warranty. 

Warranties & Liabilities

This site is provided by Do It Center on an "as is" and "as available" basis. Do It Center makes no representations or warranties of any kind, expressed or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, Do It Center disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchant-ability and fitness for a particular purpose. Do It Center does not warrant that this site, its servers, or e-mail sent from Do It Center are free of viruses or other harmful components. Do It Center will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Privacy

You may visit our website anonymously. We collect information from you only when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site features. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

We may use the information we collect: to personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested; to allow us to better service you in responding to your customer service requests; to quickly process your transactions; and to administer a contest, promotion, survey or other site feature.

We may at some point send out periodic newsletters to update you on the latest news, products, special offers & events. Enter your email address to subscribe to our free newsletters. You can find an unsubscribe link at the bottom of each email.

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we provide a secure server. All personal and credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 18th, 2020.

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy.